Store Info
Environmental policy
We work with a fully end-to-end carbon neutral printing partner, so all prints and framed artworks (and their delivery) are certified carbon neutral.
Our Commitment to Sustainability:
We source all papers and wood-based materials from Forestry Stewardship Council certified sustainable sources.
Our packaging materials are meticulously chosen to lessen the impact on the environment, while ensuring your artwork arrives in pristine condition.
We minimize the use of plastics, opting instead for packaging materials that are sustainably sourced. These materials are a blend of recycled, recyclable, or biodegradable substances.
Shipping
Orders are dispatched within 3-5 days working days. Thereafter, they should arrive within 1 to 4 days to the UK or Europe, in 2 to 5 days to North America and 5 to 7 days for Australia/New Zealand. Other destinations may vary - please allow up to 2 weeks for delivery. Once your order is shipped, you will receive a tracking number via email.
You will receive a tracking number via email upon dispatch. All shipments are made using the most efficient and cost effective shipping route, via Royal Mail, Deutsche Post, DHL.
We provide global shipping for all prints and framed artworks to almost every country in the world. Should your address not be accepted at checkout, please contact us and we will try to find a solution.
Customs
We have duty free delivery to the US, UK and EU.
Customers in other countries may have to pay a Customs clearance fee as required by your port of delivery.
Returns on damaged or lost artwork
In the unlikely event of receiving a damaged artwork, please contact us within 48 hours with pictures of the damage. Once confirmed, we will endeavour to replace the edition, free of cost.
In the event that we are unable to replace the edition, we will arrange a refund upon receiving the returned damaged artwork and corresponding Certificate of Authenticity (where applicable).
Got another question?
If you have any questions please contact orders@thedailysplice.com or use our contact form. If your query concerns a current order, please include the order number.